Your Business Transformation Agency
- Defining the Process
- Mapping the Customer Journey
- Digitising the Experience
- Activating the Team
ACTIVATING THE TEAM
Award Winning Training - Online, Streamed & Classroom
World Class Training
Delivering Training & Development that really sticks. Improving customer experience, sales, retention – all with measurable ROI.
Classroom, eLearning, Online Learning or Live Streamed Events
Subject Matter Experts
Creating consistent performance within Sales, Account Management, Aftersales, Customer Service, CRM, Leadership & Financial Services Compliance.
Providing inspiring training for Retailers, Hospitality, Airlines, Automotive, Healthcare, Financial Services & Franchising across the globe.
Bespoke content through Product launches, Traditional IBT, Activity-base learning, eLearning, Mobile learning, Integrated burst learning, Self-directed learning, Gamification & Al – all designed to deliver sustained business outcomes.
CONNECTING YOUR CUSTOMERS
- Digital solutions that follow your customers’ journey – presenting your products and services at the right time, in the right way and with the right emphasis.
- Omni-channel and multi-channel experiences that increase sales, satisfaction and engagement:
WEBSITES – SOCIAL ENGAGEMENT TOOLS – APPS
- Innovating and integrating learning experience through:
ELEARNING – GAMIFICATION – MOBILE LEARNING – SOCIAL LEARNING
WINNING HEARTS & MINDS
Helping you Communicate
- Product Launches – for internal staff, press or customers
- Conferences & Meetings – Global, National and Regional
- Live Streaming – Sharing your message in real time, pre-recorded or live broadcast
Inspiring Your Customers, Your Teams And Your People
World Class Learning
A blended learning approach is essential, but how easy is it in practice? We've shared a few ideas of how we combine content with method to make training stick.Ideas
Connecting your Customers, Your Colleagues and your Company should be at the heart of your business strategy. Take a look at a few examples to help inspire you to make these connections.Examples
Outstanding customer experience is the key to a sustainable business model. We love working with companies to help build memorable experiences that create long-term loyalty and advocacy. We've shared some insight to inspire you.Insight
We love to share - when we see something that works, we can all benefit from it. Why not immerse yourself in a little more inspiration!Inspire Me
We are honoured to be associated with some of the world's most innovative and
forward thinking businesses - across a breadth of sectors, markets and countries.
Contact us - Say Hello!
Registered Office: 31 Darlow Drive, Bedford, MK40 4AY, UK
Specialist teams in UK, EU, Middle East, APAC & Americas
Total Finesse Ltd ©2022
Registered in England & Wales number 6475834
VAT Registration Number: GB924759491
BACK TO TOP